Fawzi Abdallah

-Manage employee attendance analysis and reporting.
-Process vacation and sick leave requests weekly.
-Facilitate new employee biometric registrations.
-Handle injury-related attendance cases.
-Administer non-AIG employee processes monthly.
-Verify attendance records for accuracy.
-Coordinate unpaid leave requests and vacation approvals.
-Monitor maternity leave cases and medical tests.
-Manage security permit renewals and roster alignment.
-Coordinate additional vehicle requests for staff.
-Facilitate administrative shifts during staff vacations.
-Coordinate employee clearances and investigations.

-Acted as the main point of contact for clients and stakeholders, ensuring their needs were met promptly and efficiently.
-Provided personalized assistance to passengers, airlines, and other airport users to enhance their experience.
-Resolved inquiries and issues in a professional manner, prioritizing customer satisfaction.
-Collaborated with internal teams to address operational challenges and optimize service delivery.
-Conducted regular assessments of customer feedback to identify areas for improvement.
-Represented the company at industry events and promoted its services.
-Maintained accurate records of interactions and transactions.
-Contributed to strategies to enhance customer engagement and loyalty.

-Supervising and coordinating surveillance operations to safeguard personnel and assets.
-Implementing advanced security protocols and technologies to mitigate risks.
-Training and leading surveillance teams in maintaining vigilance and professionalism.
-Collaborating with internal and external stakeholders to assess threats and develop proactive security measures.
-Conducting thorough risk assessments and providing strategic recommendations for security enhancements.
-Maintaining meticulous records and reports to support security initiatives and compliance.
-Responding swiftly and effectively to security incidents and emergencies.
-Continuously staying abreast of evolving security trends and technologies to adapt strategies accordingly.

-Conducting routine maintenance, troubleshooting, and repairs of electronic equipment, ensuring optimal functionality and performance.
-Collaborating with engineering teams to install, test, and calibrate electronic systems and components.
Analyzing technical diagrams, schematics, and manuals to diagnose and resolve electronic issues promptly.
-Performing preventative maintenance checks to identify potential malfunctions and preemptively address them.
-Training junior technicians in electronic maintenance procedures and safety protocols.
-Developing and implementing innovative solutions to enhance electronic systems' efficiency and reliability.
-Adhering to strict quality control standards and regulatory requirements in all maintenance activities.
-Participating in aircraft inspections and providing technical support during mission-critical operations.