Summary
Overview
Work History
Education
Skills
Certifications Courses
Websites
Languages
Timeline
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Erik Tumanyan

Erik Tumanyan

Yerevan

Summary

Motivated and dedicated Site Reliability Engineer (SRE) with experience in managing and optimizing cloud infrastructure across AWS, GCP. Skilled in monitoring, automation, and security, leveraging tools like Grafana, Prometheus, DataDog, and CloudWatch to ensure high availability and performance. Experienced in Windows and Linux administration, web servers (IIS, Nginx, Apache), and database management (SQL Server). Proficient in CI/CD, infrastructure as code (Terraform), and networking (CCNA, VPNs). Passionate about problem-solving, automation, and continuously improving cloud operations.

Overview

4
4
years of professional experience

Work History

Site Reliability Engineer

Volo
10.2024 - Current
  • Manage and maintain infrastructure for enterprise clients in the insurance, natural resources, financial services, government, and risk management sectors.
  • Administer and optimize Windows Server environments and SQL databases on AWS.
  • Perform database creation, backups, point-in-time restores, and AWS Backup service configurations.
  • Work with various AWS services, including EC2, S3, VPN, and others, to ensure high availability and security.
  • Implement and maintain CI/CD pipelines for infrastructure automation and application deployments.
  • Monitor system performance, troubleshoot issues, and collaborate with cross-functional teams to resolve customer-reported tickets.
  • Execute infrastructure upgrades, new environment provisioning, and ongoing system improvements.

Cloud Operations Engineer

Commit
03.2024 - Current
  • Company Overview: Commit is a global tech services company with offices in Israel, US, Canada, UK, and Europe
  • Providing prompt, efficient, detailed, customer-oriented service to cloud-hosted customers (AWS, Azure, GCP Cloud)
  • Working with other customer support teams to ensure a consistent and high-quality level of support
  • Utilize IBM QRadar and Coralogix for SOC analytics to ensure the security and integrity of systems
  • Configure and manage Datadog monitoring systems for NOC services to ensure optimal performance and reliability
  • Work on customer tickets with defined Service Level Agreements (SLAs) to ensure timely resolution of infrastructure issues
  • Commit is a global tech services company with offices in Israel, US, Canada, UK, and Europe

Site Reliability Engineer

Technamin
09.2023 - 02.2024
  • Company Overview: IT Services and IT Consulting
  • Leading rapid responses during system outages and escalations, ensuring optimal system performance and reliability
  • Developing and maintaining solutions for operational aspects such as autoscaling, monitoring, performance tuning, and system resilience
  • Automating manual operations and processes
  • Collaborating with product development teams to design highly scalable, reliable, and performant systems
  • IT Services and IT Consulting

IT Operations Engineer

Technamin
03.2022 - 09.2023
  • Monitored logs, metrics, and performance reports to identify and resolve bottlenecks, preventing critical application and system failures
  • Utilized AWS for monitoring infrastructure, incorporating Azure Application Insight Live metrics, Grafana, and Prometheus alerts
  • Collaborated on various tasks involving AWS services
  • Automated configurations in Cloudflare and AWS using Terraform

System Administrator

Eurasia Partnership Foundation
04.2021 - 02.2022
  • Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems
  • Microsoft Administration - Active Directory, Exchange Online
  • Automation of routine tasks
  • Migrating from G-Suite to Microsoft 365
  • Migrating MSSql Db and Web server to Microsoft Azure

Education

Mathematics and Mechanics -

Yerevan State University
07.2024

Skills

  • Cloud Platforms: AWS, GCP, Azure
  • Security & Monitoring: IBM QRadar, Coralogix, Cloudflare, DataDog, Grafana, Prometheus, CloudWatch
  • Networking & Infrastructure: CCNA, VPN, Linux Administration, Windows Server, AWS Networking
  • Web Servers: IIS, Nginx, Apache
  • Databases: SQL Server
  • Version Control & CI/CD: Git, GitHub, Azure Devops
  • Infrastructure as Code (IaC): Terraform , Rundeck

Certifications Courses

  • HashiCorp Certified: Terraform Associate (003), https://credly.com/badges/db7d3e05-0b66-482b-a5e3-5f081f371c9c/linked_in?t=s1p27w
  • CCNA - Cisco Certified Network Associate

Languages

Armenian
Native language
English
Upper intermediate
B2
Russian
Advanced
C1

Timeline

Site Reliability Engineer

Volo
10.2024 - Current

Cloud Operations Engineer

Commit
03.2024 - Current

Site Reliability Engineer

Technamin
09.2023 - 02.2024

IT Operations Engineer

Technamin
03.2022 - 09.2023

System Administrator

Eurasia Partnership Foundation
04.2021 - 02.2022

Mathematics and Mechanics -

Yerevan State University

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Erik Tumanyan