Elsabet Zeleke
Adama
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
6
6
years of professional experience
Work History
Computer Repair Technician
Ethiopian Institute Of Agricultural Research
Adama (Awash Melkasa)
07.2023 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Collaborated with team members to complete complex repairs efficiently and effectively.
Ethics and Anti Corruption Expert
Ethiopian Institute Of Agricultural Research
Adama (Awash Melkasa)
06.2021 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Junior Computer Programmer
Ethiopian Institute Of Agricultural Research
Afar
03.2019 - 05.2021
- Delivered scalable system architecture to support high-availability Internet site with various internal applications.
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
Data Encoder
Ethiopian Institute Of Agricultural Research
Afar
05.2018 - 02.2019
- Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
- Extracted information from database to compile reports for audit process.
- Prepared source data for computer entry by compiling and sorting information.
Education
Bachelor of Arts - Accounting
Riftvally University
Adama, Ethiopia01.2022
Bachelor of Science - Computer Science
Wollo University
Wollo , Ethiopia06.2016
Skills
- Computer Assembly
- Hardware and software installation
- Technical Support
- Data Analytics
- Debugging techniques
- Software Development
- Organizational abilities
- Document Scanning
- Strong Communication Skills
- Spreadsheet Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
Languages
Amharic
Native language
English
Upper intermediate
B2
oromifa
Advanced
C1
Timeline
Computer Repair Technician
Ethiopian Institute Of Agricultural Research
07.2023 - Current
Ethics and Anti Corruption Expert
Ethiopian Institute Of Agricultural Research
06.2021 - 07.2023
Junior Computer Programmer
Ethiopian Institute Of Agricultural Research
03.2019 - 05.2021
Data Encoder
Ethiopian Institute Of Agricultural Research
05.2018 - 02.2019
Bachelor of Arts - Accounting
Riftvally University
Bachelor of Science - Computer Science
Wollo University