Catherine Lazchenko

• Led English → Russian localization across 15+ years of multimedia projects, including long-term drama/comedy series with psychologically nuanced, dialogue-driven storytelling, across a 10+ year publication history.
• Adapted culturally sensitive themes, humor, and introspective dialogue for Russian-speaking audiences, ensuring linguistic and narrative consistency and terminology continuity over time, preserving subtext, emotional tone, and character voice.
• Ensured high-quality localization by adapting content culturally rather than translating literally, preserving intent, humor, and narrative impact.
• Translated and adapted time-delimited dialogue for subtitles and voiceover, maintaining emotional tone, pacing, and contextual accuracy.
• Developed and maintained glossaries and terminology consistency across projects to support long-term linguistic cohesion.
• Collaborated closely with editors, voice actors, project managers, and stakeholders to resolve terminology questions and contextual ambiguities.
• Conducted contextual reviews of localized content to verify accuracy within final media implementation (timing, flow, UI/text constraints).

Miro.com is visual collaboration platform designed as an online whiteboard for distributed teams to brainstorm, map processes, and manage projects in real-time (B2B).

• Collaborated with cross-functional teams to identify and resolve technical challenges efficiently.
• Collaborated with product, customer success and engineering teams and enterprise customers to gather feedback, identify workflow inefficiencies and propose improvements, contributing to structured release cycles, stakeholder alignment, and quality-driven delivery processes.
• Analyzed support data to identify patterns and inform process adjustments.
• Coordinated cross-team communication to ensure alignment on feature updates, bug resolution and documentation.
• Utilized JIRA and Confluence extensively for task tracking, documentation, workflow transparency, and cross-team communication.
• Led third-party integration projects (including Jira integration) which allowed to optimize and streamline processes and decrease time-to-resolution by 23%.

Xsolla.com is a global merchant of record and payment services provider specifically for the video game industry (SaaS).

• Led distributed support teams, driving performance through structured workflows, training, and knowledge management systems.
• Implemented process improvements to optimize response efficiency and cross-functional coordination.
• Managed escalations and stakeholder communication across departments.

GitaZone is a non-profit, science-education project based in Armenia that creates educational content.

• Coordinated logistics and facilitation for live science-education festivals featuring guest speakers, workshops, and merchandise areas.
• Conducted speaker selection interviews and supported onboarding of presenters.
• Assisted speakers in preparing presentation materials and event content.
• Managed attendee communication and on-site audience flow during events.
• Provided operational support across planning and live event execution.