Batool Abu Mayaleh
Fishers,IN
Overview
8
8
years of professional experience
Work History
Marketing Internship
Horizon Dental at Saxony
Fishers
05.2024 - 11.2024
- Developed a patient satisfaction survey for the purpose of improving patient care and satisfaction and develop a comprehensive outreach strategy.
- Managed the writing, photography, and posting of social media, marketing across platforms like Facebook, Instagram, and TikTok.
- Created, planned, and implemented a company event that brought in over HOW MANY new patients.
- Analyzed data from event attendance, surveys, and engagement numbers on social media to create a plan moving forward to enhance marketing effectiveness and patient experience.
Customer Services
Ivy Tech Community College
Indianapolis
02.2021 - 06.2021
- Provided valuable information to students, prospective students, and other stakeholders across platforms, including fielding questions and concerns in person while managing email and phone questions.
- Managed Advisor schedules, helping students to connect with advisors in a timely manner.
- Developed communication skills in conversing with stakeholders from across multiple campuses to maintain a cohesive, helpful, and comprehensive information distribution.
Volunteer
al Sarh School
03.2017 - 05.2019
- Coordinated all administrative activities for three teachers, including grading, introducing new students, and planning and organizing events such as graduation.
Education
Bachelor of Science - Marketing and International studies
Indiana University, Kelley School of Business
12.2024
associate degree - general studies
Ivy Tech Community College
05.2021
Skills
- Leadership and mentoring
- Creativity
- Communication
- Teamwork
- Adaptability
Activities
- Public Relations, Middle Eastern Student Association (MESA), 01/23, 12/24, Managed public relations efforts, promoted cultural awareness activities, and helped members establish community links.
- Study Abroad, Argentina, 03/24, An immersive study abroad program provided a global perspective and cultural understanding.
- IUPUI Jagapalooza 2022, 05/22, Coordinated day-off activities, including directing students and other volunteers in tasks such as check in and clean up.
- Finance Director for Digital Marketing club at IU Indianapolis, 05/23, 08/23, Oversaw the financial aspects of the club, including organizing and laying out the budget for events, planning for the future of the club, and compliance with IU Indianapolis Club Finances Policies.
- Social Media Student Coordinator at IU Indianapolis Instagram page, Managed the posts, stories, and other marketing pieces for both the Kelley Indianapolis Instagram page as well as the IU Indianapolis main page, while increasing engagement with the audience.
- Volunteer, al Sarh School, 03/17, 05/19, Coordinated all administrative activities for three teachers, including grading, introducing new students, and planning and organizing events such as graduation.
Timeline
Marketing Internship
Horizon Dental at Saxony
05.2024 - 11.2024
Customer Services
Ivy Tech Community College
02.2021 - 06.2021
Volunteer
al Sarh School
03.2017 - 05.2019
Bachelor of Science - Marketing and International studies
Indiana University, Kelley School of Business
associate degree - general studies
Ivy Tech Community College
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