Arsen Nersisyan
Hrazdan
Summary
Versatile professional with a rich background as a DJ, Musician, and Hotel Administrator at Elis Hotel Tsaghkadzor, demonstrating exceptional leadership and communication skills. Excelled in elevating guest experiences and student success rates, showcasing sales expertise and problem-solving abilities. Proven track record in improving service standards and fostering strong relationships.
Overview
17
17
years of professional experience
Work History
Hotel Administrator
Elis Hotel Tsaghkadzor
07.2021 - 09.2022
- Managed daily operations for a seamless guest experience, including staff scheduling and room allocation.
- Reviewed guest feedback regularly, making necessary adjustments to services based on insights gleaned from comments or reviews left behind after checkout.
- Ensured high-quality service standards by training and mentoring hotel staff members.
Musician
Self-employed
01.2010 - Current
- Played various instruments professionally, including piano and accordion.
DJ
Self-employed
01.2021 - Current
Piano Teacher
Yerevan State Musical Pedagogical College
09.2007 - 05.2011
- Communicated with parents regarding upcoming events and student progress.
- Increased student retention rates by developing strong relationships with students and their families.
- Evaluated and graded student performance, homework assignments, projects and tests.
- Successfully prepared students for recitals, auditions, and competitions by implementing effective practice strategies.
Education
Associate of Arts - Piano
Yerevan State Musical Pedagogical College
Yerevan09-2009
Skills
- Excellent communication skills
- Customer inquiry management (CIM)
- Complaint resolution
- Sales expertise
- Leadership skills
- Negotiation skills
- Flexibility
- Problem-solving skills/Complaint handling
Languages
Armenian
Native language
English
Elementary
A2
Russian
Advanced
C1
German
Beginner
A1
Timeline
Hotel Administrator
Elis Hotel Tsaghkadzor
07.2021 - 09.2022
DJ
Self-employed
01.2021 - Current
Musician
Self-employed
01.2010 - Current
Piano Teacher
Yerevan State Musical Pedagogical College
09.2007 - 05.2011
Associate of Arts - Piano
Yerevan State Musical Pedagogical College
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