Arax Kankarians

Summary

Accomplished professional with a proven track record in customer service and administrative support. Excelled in enhancing customer satisfaction and streamlining office operations. Skilled in Microsoft Excel and demonstrating outstanding communication abilities.

Overview

years of professional experience

Work History

French-German Customer Service Agent

Teleperformance

08.2023 - Current

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Responded to customer calls and emails to answer questions about products and services.

Head of Office

Alstom

10.1993 - 08.2018

Providing secretariat support to Managing Director & other executives.
Organizing meetings, seminars & exhibitions.
Preparing reports & presentations for Management
Translating business documents from English/French to Persian.
Responsible for expats visa, work permit & relocation.

Education

Bachelor of Arts - French Translation

Alzahra University

Tehran- Iran

06.1992

Skills

Customer Service
Problem Resolution
Outstanding communication skills

Administrative Support
Microsoft PowerPoint
Microsoft Excel

Languages

Armenian, Persian

Native language

English

Upper intermediate

French

Upper intermediate

German

Intermediate

Timeline