Summary
Overview
Work History
Education
Skills
Trainings And Practical Works
Experience Of Computing
Personal Information
Timeline
Generic

Anna Yeghiazaryan

Yerevan

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance team members engagement and boost performance.

Overview

11
11
years of professional experience
13
13
years of post-secondary education
4
4
Languages

Work History

Tour manager

Mixtour
1 2010 - 1 2012
  • Accompanied groups, welcomed groups of holiday makers at their starting point and announce details of travel arrangements and stop-over points
  • Checked tickets and other relevant documents, helped with passport and immigration issues
  • Assisted holiday makers with check-in and settled them into their accommodation, communicated a range of information on itineraries, destinations and culture
  • Liaised with hotels, coach companies, restaurants and other clients
  • Organised and attended tourism events, conferences, workshops, seminars and exhibitions, wrote reports and maintain records.

English teacher

Berlitz language school
10.2022 - 04.2023

English Tutor

01.2020 - 01.2023
  • English classes for adults remote (international students).

Teaching Assistant

Global Bridge Educational Complex
01.2021 - 06.2021

Marketing team leader

GG Laboratories
01.2014 - 01.2015
  • Reviewed, analyzed and revise marketing strategies
  • Communicated with team members and stakeholders, attended meetings, managed and coordinated marketing team to develop strategies and designs
  • Increased brand awareness and market share
  • Interviewed people in person/remote.

Secretary to the general director

AJA HOLDING CJSC
01.2013 - 01.2015
  • Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
  • Conserved executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information
  • Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel
  • Represented the executive by attending meetings in the executive's absence; speaking for the executive, welcomed guests and customers by greeting them, in person or on the telephone; answered and directed inquiries
  • Prepared reports by collecting and analyzing information
  • Contributed to team effort by accomplishing related results as needed.

Administrative manager

Vardanants Medical Center
01.2012 - 01.2013
  • Planned and coordinated administrative procedures
  • Managed schedules and deadlines
  • Hired, trained, and evaluated employees and took corrective action as needed.

Executive Assistant to the Chief Marketing officer

V Consortium CJSC
01.2012 - 01.2013
  • Maintained accurate and detailed calendar for CMO, managed and logged incoming scheduling requests, re-scheduled meetings upon request
  • Organized internal and external meetings for CMO, including notifying attendees, reserving conference rooms, handling logistics, drafting and distributing agendas, and taking minutes
  • Collaborated with other administrative assistants to successfully coordinate schedules across teams, provided new creative ideas to different projects
  • Prepared well-thought-out texts for posts.
  • Managed over 50 customer calls per day.
  • Increased sales by 10%.

Education

School 138 named after W. Saroyan
09.1998 - 05.2006

Humanitarian department of College

College of Yerevan State Pedagogical University named after K. Abovian
09.2006 - 05.2008

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Russian State University of Tourism and Service
09.2008 - 05.2012

Skills

  • Goal Setting

  • Social Media

  • Proficient in [Language]

  • Analytical Skills

  • Time Management

  • Attention to Detail

  • Problem-Solving

  • Adaptability

  • Decision-Making

  • Teamwork and Collaboration

  • Organizational Skills

  • Adaptability and Flexibility

  • Team building

Trainings And Practical Works

  • Armenian – Indian Center for Excellence in ICT – Strategic Management Training
  • Graduate School of Business Management - Financial Analysis Training
  • Grigor Araqelyan's School of Practical Accounting – Accounting
  • Enterprise Incubator Foundation - Bootcamp: Empowering Females Through Capacity Building
  • The Open University (British public research university) - Psychology
  • The Open University (British public research university) – Attachment in the early years
  • Oxford International Digital Institute - Short Courses for teachers, creative teaching
  • 120 hour TESOL/TEFL certificate Accredited course graduate

Experience Of Computing

  • Microsoft Office (Word, Excel, PowerPoint)
  • Internet Browsing

Personal Information

Date of Birth: 11/13/91

Timeline

English teacher

Berlitz language school
10.2022 - 04.2023

Teaching Assistant

Global Bridge Educational Complex
01.2021 - 06.2021

English Tutor

01.2020 - 01.2023

Marketing team leader

GG Laboratories
01.2014 - 01.2015

Secretary to the general director

AJA HOLDING CJSC
01.2013 - 01.2015

Administrative manager

Vardanants Medical Center
01.2012 - 01.2013

Executive Assistant to the Chief Marketing officer

V Consortium CJSC
01.2012 - 01.2013

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Russian State University of Tourism and Service
09.2008 - 05.2012

Humanitarian department of College

College of Yerevan State Pedagogical University named after K. Abovian
09.2006 - 05.2008

School 138 named after W. Saroyan
09.1998 - 05.2006

Tour manager

Mixtour
1 2010 - 1 2012

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