Anna Paronyan
Yerevan
Summary
Self-motivated, team player with strong organizational and interpersonal skills. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Have worked in busy, pressurized environments where high standards are expected
Overview
6
6
years of professional experience
Work History
Manager
Pure Pilates
06.2023 - Current
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Evaluated performance against goals and implemented appropriate development plans.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Airport Representative
Shirak Avia
03.2023 - 06.2023
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Collaborated proactively with customs officials when necessary to resolve international passenger documentation issues.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Collaborated with security personnel to ensure a safe airport environment for both passengers and staff members.
- Used Astra to prepare pre-departure and post-departure reports and passenger manifests.
- Resolved passenger issues promptly and professionally, maintaining positive relationships with airline partners.
- Coordinated with ramp agents to successfully store, remove and transport customer baggage.
- Maintained organized documentation of passenger information for operational efficiency.
- Produced and shared customer service reports to support management decision-making.
Recruiter
Tag Enterprise
12.2022 - 04.2023
- Established excellent working relationships with the hiring supervisors and project managers to facilitate teamwork and more effective recruitment.
- Created ads on various job boards such as Indeed and LinkedIn to attract highly qualified individuals for each open post.
- Assisted in drafting employment contracts and the orientation folders for new hires .
- Invited candidates at graduate and postgraduate level for online assessments and provided them with their results and subsequent feedback.
- Conducted research online and through other secondary information sources to find the most effective recruiting techniques for agency clients from varying industries.
CHECK-IN DEPARTMENT ADMINISTRATOR
Zvartnots International Airport
12.2021 - 12.2022
- Answered calls, responded to emails, and spoke with clients face-to-face.
- Processed a range of documentation and entered information into databases.
- Proactively participated in meetings and helped create new practices.
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained, coached, and supervised new staff members.
- Helped management to identify workflow issues and find solutions.
- Pitched ideas on how to improve performance and efficiency.
Check-In Clerk
Zvartnots International Airport
08.2018 - 12.2021
- Handle passenger inquiries, such as questions about flight departure timings and adjustments.
- Examining passports, visas and other travel documents.
- Passengers boarding and disembarking.
- Ensure that CAA regulations and airport authority bylaws are followed (full training given).
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
POST-GRADUATION IN ORTHOPEDIC STOMATOLOGY
Yerevan State Medical University
Yerevan, Armenia09.2020
Bachelor of Science - Denistry
Yerevan State Medical University
Yerevan, Armenia09.2017
Skills
- Administration and Reporting
- Staff Training and Development
- Business Administration
- Negotiation and Conflict Resolution
- Brand Management
- Project Planning
- Budget Management
- Customer Relationship Management
- MS Office
- Sales management
- Scheduling and Coordinating
- Good Judgment
- Decision-Making
- Hiring and Training
- Strategic Planning
- Team Leadership
- Supervision and leadership
- Web Design
- Building blocks of learning
Timeline
Manager
Pure Pilates
06.2023 - Current
Airport Representative
Shirak Avia
03.2023 - 06.2023
Recruiter
Tag Enterprise
12.2022 - 04.2023
CHECK-IN DEPARTMENT ADMINISTRATOR
Zvartnots International Airport
12.2021 - 12.2022
Check-In Clerk
Zvartnots International Airport
08.2018 - 12.2021
POST-GRADUATION IN ORTHOPEDIC STOMATOLOGY
Yerevan State Medical University
Bachelor of Science - Denistry
Yerevan State Medical University
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