ANNA GORSTKA

· 8+ years of professional experience in the Information Technology industry;

· Strong managerial background with direct and indirect leadership of teams and project groups ranging from 3 to 30 employees;

· Extensive experience collaborating with internationally recognized clients and partners;

· Proficient in business analysis, requirements management, project management, and complete project lifecycle implementation and support, including processes and workflows;

· Excellent communication skills with proven ability to motivate colleagues and facilitate constructive discussions;

· Rich experience in Agile/Scrum setup, support, and continuous improvement;

· Skilled in resource planning, creating project-specific job descriptions, interviewing and hiring staff, facilitating newcomer adaptation, driving professional development, managing project rotations, and applying both formal and informal motivation tools;

· Expertise in establishing processes for knowledge and responsibilities transfer;

· Experienced in preparing and negotiating contracts, MSAs, SoWs, SLAs, and other agreements;

· Solid background in establishing processes for different project models: effort-based billing (client team extension, time & materials) and project-based (fixed price for unit of work or project team);

· Passionate about organizational optimization, Agile methodologies, and the Scrum framework, with a deep understanding of their values and benefits, and the ability to inspire and coach teams;

· Adept at problem-solving by addressing root causes rather than symptoms; consistently taking the required actions based on solid professional knowledge, experience, and systematic thinking;

· Experienced in managing complex, geographically distributed enterprise-level projects.

• Armenian, Native
• Russian, Native
• English, Proficient
• German, Intermediate