Ani Khachatryan
IT Project/Product Manager
Yerevan
Summary
IT Project/Product management professional with strong expertise in driving strategic initiatives and leading cross-functional teams. Adept at navigating complex challenges, aligning stakeholders, and delivering innovative solutions. Proven track record in optimizing product lifecycle, enhancing user experience, and achieving measurable results. Known for adaptability, clear communication, and unwavering focus on objectives. Professional with solid background in leading product development from conception to launch. Proven track record of fostering cross-functional collaboration and driving innovation. Open to challenges and continuous self-improvement.
Overview
13
13
years of professional experience
6
6
Certifications
3
3
Languages
Work History
IT Project/Product Lead
SoftConstruct LLC
Yerevan, Yerevan
04.2022 - Current
- Worked closely with key stakeholders to ensure that business requirements are correctly reflected in tasks. I also created comprehensive documentation for each stage of product development, facilitating clear communication among all stakeholders involved in the process.
- Collected feedback from both stakeholders by organizing review meetings and by connecting with them directly at any stage of the project and enhanced customer satisfaction by soliciting feedback on products through surveys and focus groups, then implementing necessary changes based on insights gathered.
- Worked closely with the development team, including backlog refinement, daily stand-ups, sprint reviews, retrospectives, and sprint planning.
- Implemented agile methodologies for efficient project management and streamlined communication between teams.
- Created and implemented SDLCs in accordance with the product specifications. Oversaw the entire lifecycle of product development from concept to launch, ensuring successful rollouts, and customer satisfaction.
- Created and implemented a delivery strategy, communicating with cross-working teams to ensure progression.
- Led multiple teams responsible for the implementation and support of different software products, delivering multiple projects to deadlines.
- Managed teams' accountability, motivating staff to achieve delivery targets in line with deadlines, and the quality standards.
- Coordinated resources to deliver working software in accordance with business needs.
- Researched and implemented methodologies, processes, and metrics to improve teams' delivery.
- Reported daily updates and progress reports to the teams, displaying a consistent ability to meet project needs.
- Produced comprehensive management reports across IT systems for continued analysis and evaluation after each iteration.
- Mentored and motivated IT teams to support key business objective delivery.
- Handled interviews for IT project managers' hiring, and mentored junior team members, fostering a culture of continuous learning and professional growth within the organization.
- Led a project portfolio consisting of CRM, risk management tools, and affiliate products.
- Created and implemented standardized reporting systems for both Scrum and Kanban teams (Time In Status set of reports) via Power BI, in cooperation with the Analytics department.
- Participated in the officially confirmed Scrum Guide Armenian version creation. https://scrumguides.org/docs/scrumguide/v2020/2020-Scrum-Guide-Armenian.pdf
Management Accountant
Liqvor Pharmaceuticals CJSC
05.2022 - 04.2023
- Supported the implementation of a new financial planning tool, resulting in more efficient budgeting processes and improved collaboration between departments.
- Supported the development of strategic plans with detailed financial analysis and scenario modeling.
- Enhanced budgeting and forecasting processes for increased accuracy, allowing management to make more informed decisions.
- Coordinated the cooperation of the financial department with the other departments in the scope of organizing proper communication and data transfers. Also assisted in preparing tax, financial, and statistical reports.
- Made data analysis based on reports generated by the centralized system (Armenian Software).
- Developed and implemented processes to improve communication and data migration within the organization.
Management Accountant
Redinet LLC
YEREVAN, Yerevan
10.2020 - 04.2021
- Reported project status and financial updates to stakeholders, and collected feedback.
- Built collaborative working relationships with project teams.
- Reviewed performance against targets, appropriately identifying and managing risks, and opportunities.
- Communicated progress updates to various stakeholders to secure further funding for project activities.
- Developed in-depth knowledge of client contracts to define project scope, objectives, and delivery.
- Applied successful project management techniques to enable the project delivery within budgetary and time constraints.
- Developed and monitored implementation strategies by creating project schedules and work plans.
Lead IT Project/Product Manager
Armenian Software LLC
Yerevan, Yerevan
06.2014 - 10.2020
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Conducted team training before starting projects for employees to obtain an extensive understanding of project specifications and schedules.
- Conducted consultations with clients to determine project needs, budgets, and develop a technical understanding.
- Created project plans, ensuring all priorities were met, and plans stayed within agreed timeframes.
- Coordinated resources to deliver business and customer services.
IT Project/Product Manager
Armenian Software LLC
Yerevan, Yerevan
06.2012 - 05.2014
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Managed product demonstrations and testimonials for performance evaluation.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Analyzed metrics to measure product performance.
- Enhanced product usability, overseeing user interface design improvements based on user testing and feedback.
- Coordinated beta testing programs to gather early-stage feedback and refine product features before wider release.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Provided customer satisfaction management by efficiently resolving issues and responding to inquiries, for instance, tracking customer cases, working with developers (mentioning the specifications, testing, and verifying the solutions), and representing version releases to the customers.
Education
Master's of Finances - Business And Managerial Economics
Armenian State University of Economics
Yerevan, Armenia 04.2001 -
Bachelor of Finances - Business And Managerial Economics
Armenian State University of Economics
Yerevan, Armenia 04.2001 -
Skills
Product lifecycle management
Teamwork and collaboration
Problem-solving abilities
Communication and interpersonal skills
Analytical thinking
Strategic thinking
Change management
Time management
Organizational skills
Multitasking
Decision-making
Certification
Leadership and Teamwork, European Institute of Leadership and Management
Hobbies
Traveling
Reading
Big Tennis
Work Preference
Work Type
Contract WorkLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Russian
Advanced (C1)
Armenian
Bilingual or Proficient (C2)
Timeline
Management Accountant
Liqvor Pharmaceuticals CJSC
05.2022 - 04.2023
IT Project/Product Lead
SoftConstruct LLC
04.2022 - Current
Management Accountant
Redinet LLC
10.2020 - 04.2021
Lead IT Project/Product Manager
Armenian Software LLC
06.2014 - 10.2020
IT Project/Product Manager
Armenian Software LLC
06.2012 - 05.2014
Master's of Finances - Business And Managerial Economics
Armenian State University of Economics
04.2001 -
Bachelor of Finances - Business And Managerial Economics
Armenian State University of Economics
04.2001 -