Ammar Tbakhi

• Kept sales receipts and maintained accounting records.
• Ordered goods from various vendors to maintain store merchandise levels.
• Developed loyal customer base by building strong relationships through exceptional service and communication skills.
• Strengthened vendor relationships with prompt payment processing while effectively managing the shop''s budget constraints.
• Enhanced customer satisfaction by providing personalized service and product recommendations.
• Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
• Implemented marketing strategies to attract new customers and increase overall revenue.
• Managed inventory control, cash control, and store opening and closing procedures.

• Troubleshot customer equipment breakdowns and performed preventive ,corrective and emergency maintenance.
• Faced many kinds of software and hardware problems as it became one of my main job to solve them for customers.

Established and launched Yakuza Store, an online store dedicated to enhancing the gaming experience. Successfully developed and maintained a comprehensive database for gamers, providing essential vouchers, codes, and funding for various games. Expertly addressed and resolved complex PC and PS system malfunctions. Demonstrated strong leadership in managing the business, attracting and retaining a substantial customer base, and honing exceptional customer interaction skills.