Amanda Safaryan
IT Sales Manager
Yerevan,ER
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
2
2
Languages
Work History
IT Sales Manager
PerfectScale
09.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Community Manager
Mantashyants Entrepreneurs Union
08.2022 - 09.2023
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Managed community within established cost constraints.
- Increased membership retention rates by developing targeted campaigns aimed at re-engaging inactive users.
Affiliate Manager
Vave
12.2020 - 06.2023
- Cultivated a supportive community amongst affiliates by organizing events such as webinars, meet-ups, or conferences promoting collaboration among members of the network.
- Implemented tailored incentive programs for top-performing affiliates, driving increased revenue generation.
- Monitored compliance of all affiliate activities with company guidelines and regulations while mitigating risk exposure.
- Conducted regular competitor analysis to identify market trends and potential partnership opportunities.
Digital Marketing Lead
SkyLabs
04.2022 - 04.2023
- Collaborated with cross-functional teams to develop cohesive digital marketing strategies, resulting in increased sales revenue.
- Developed targeted email campaigns that drove significant increases in open rates and clickthroughs.
Billing Manager
Quantum Behavioral Solutions
02.2021 - 04.2022
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Reviewed billing problems, researched issues, and resolved concerns.
- Enhanced client satisfaction levels by ensuring timely delivery of accurate invoices and addressing concerns professionally.
Sales Manager
Philip Morris International Inc.
06.2021 - 12.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Private English Tutor
Self-employed
09.2017 - 09.2021
- Fostered a positive learning environment that encouraged open communication between tutor and student, promoting active participation in lessons.
- Boosted student confidence in English communication through personalized feedback and constructive criticism.
- Collaborated with parents to monitor students'' progress, providing updates on achievements and areas for improvement.
- Developed individualized learning plans for each student, addressing their specific needs and goals in language proficiency.
Receptionist Supervisor
Best Western Congress Hotel
08.2019 - 06.2021
- Assisted in the development of policies and procedures for the reception team, ensuring adherence to organizational standards and promoting a consistently high level of service.
- Assisted in the recruitment process, conducting interviews and selecting highly-skilled candidates for receptionist positions.
- Served as liaison between departments within the organization, facilitating smooth communication flow essential for successful project completion.
- Maintained an orderly workspace, keeping supplies well-stocked and ensuring cleanliness throughout common areas such as waiting rooms or lobbies.
Shift Supervisor
R&R Inn
09.2016 - 12.2020
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
International Sales Manager
Zeus Global
09.2018 - 12.2019
- Increased market share through the development of innovative sales strategies tailored to specific regional markets.
- Organized successful trade show events to showcase products, generating increased brand awareness and attracting new customers from around the world.
- Set objectives and led sales team to achieve aggressive global sales goals.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
Education
Associate of Arts - Law Enforcement Investigation And Interviewing
UFAR
Yerevan, ER 04.2001 -
Skills
Sales Planning
Client Relationship Management
Lead Generation
Market Research
Python Programming Expertise
Advanced MS Office Suite
Figma Software
HubSpot Proficiency
Operations Management
Timeline
IT Sales Manager
PerfectScale
09.2023 - Current
Community Manager
Mantashyants Entrepreneurs Union
08.2022 - 09.2023
Digital Marketing Lead
SkyLabs
04.2022 - 04.2023
Sales Manager
Philip Morris International Inc.
06.2021 - 12.2021
Billing Manager
Quantum Behavioral Solutions
02.2021 - 04.2022
Affiliate Manager
Vave
12.2020 - 06.2023
Receptionist Supervisor
Best Western Congress Hotel
08.2019 - 06.2021
International Sales Manager
Zeus Global
09.2018 - 12.2019
Private English Tutor
Self-employed
09.2017 - 09.2021
Shift Supervisor
R&R Inn
09.2016 - 12.2020
Associate of Arts - Law Enforcement Investigation And Interviewing
UFAR
04.2001 -
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