Dynamic Sexual Reproductive Health Officer with a proven track record at the Institute for Family Health, excelling in quality assurance and effective training. Adept at enhancing service delivery through critical thinking and strong communication skills, I successfully integrated reproductive health screenings, significantly improving patient safety outcomes.
Overview
13
13
years of professional experience
Work History
Sexual Reproductive Health Officer
Institute for Family Health
Azraq Camp & Host community
02.2024 - Current
Supervise healthcare service providers during the implementation of psychosocial and health activities, ensuring that activities and programs align with the project objectives.
Oversee the planning and preparation of activities related to project goals based on individuals' health needs, ensuring the preparation of the relevant schedules.
Monitor the implementation of activity groups for beneficiaries, ensuring that activities adapt to existing conditions and their social, psychological, and health needs.
Supervise the follow-up on recommendations and referrals made by technicians, psychological counselors, and case supervisors regarding best practices and procedures for beneficiaries.
Supervise and evaluate the services provided by medical service providers to beneficiaries and adjust work procedures as needed based on accepted rules and regulations.
Prepare purchase requests and medical supplies, including medications, equipment, and medical consumables, in cooperation and coordination with the clinic manager/team leader/project manager.
Be responsible for providing the best quality and the best practices to beneficiaries.
Advise and guide healthcare service providers on best professional practices.
Supervise the management of medical materials during service provision, ensure their proper use, and regularly follow up on supply requests as required by team leaders and project managers.
Attend and provide training courses, workshops, and meetings that align with the project's goals.
Submit reports to the project regarding dispensed medications.
Implement the institute's policies and procedures and those of the Health Institutions Accreditation Council related to medication.
Facilitated integration of reproductive health screenings into routine care visits, enhancing early detection and improving patient safety outcomes.
Share monthly, quarterly and annual reports with relevant stakeholders to inform decision-making and improve SRH programs.
Developed and facilitated training workshops on adolescent reproductive health increasing youth participation and promoting early preventive care.
On-site technical support, helping the services providers navigate challenges and improve service delivery.
Ensure adherence to clinical guidelines and standards of care.
Evaluate the quality of Sexual and Reproductive Health services provided during field visits, ensuring the services providers established standards.
Implement corrective actions when necessary to enhance service quality.
Following up on the process of providing (Sexual and Reproductive Health and Family planning services) within MOH protocols.
Document findings from field visits, including successes, challenges, and recommendations for future actions.
Oversee the process of medication dispensing by doctors for beneficiaries and ensure it matches the prescriptions.
Regularly monitor the expiry dates of medications (such as emergency medications and those for survivors of rape and sexual assault) in coordination with the medical staff present on-site and take appropriate actions.
Registered Nurse
Institute for Family Health
Amman
01.2019 - 01.2024
Focal Point for Family Planning Method for all clinics: responsible for receiving Methods, preparing orders for Family Planning methods, and preparing reports for Ministry of Health, reviewing F.P reports for other clinics.
Welcomed patients in the clinic providing a warm and supportive environment during their visits.
Provided comprehensive reproductive and sexual health services, including family planning, pregnancy care, postpartum care, post-abortion care, adolescent care, and support for menopausal women.
Offered various counseling services such as pre-marital counseling, pre-conception counseling, and couples counseling to promote reproductive health.
Actively participated in the preparation and evaluation of health centers for accreditation, ensuring compliance with standards through the preparation of required documentation and checklists.
Assisted in medical procedures, including the insertion and removal of IUDs and implants, while adhering to sterilization practices and infection control protocols.
Maintained accurate and detailed documentation in medical files to ensure continuity of care.
Delivered specialized counseling according to specific reproductive health services requested by patients.
Conducted awareness sessions for women and girls of reproductive age based on assessed needs to enhance their knowledge of reproductive health.
Compiled and submitted monthly and quarterly reports to the technical supervisor as required.
Monitored work plan and evaluated progress toward achieving them effectively.
Monitored vital signs and patient conditions consistently to detect changes and trigger timely interventions.
Documented clinical information precisely in electronic health records to maintain compliance and support continuity of care.
Educated parents and caregivers on essential medical advice and health practices.
Referred patients to specialty clinics based on health needs and monitored follow-ups.
Managed requests for health supplies and vaccines, ensuring timely procurement.
Participated in the development and implementation of training materials and health campaigns both within and outside the organization.
Reported infectious diseases cases according to relevant laws and regulations.
Ensured adherence to infection control measures and public safety protocols.
Delivered nursing care for patients in various health conditions.
Implemented and updated treatment plans in collaboration with doctors.
Managed daily caseload, working collaboratively with interdisciplinary team.
Educated patients on disease management, facilitated self-care.
Conducted necessary treatments and provided counseling to patients and their families regarding healthcare.
Provided direct patient care, including assessment, and education.
Served as a patient advocate, providing support and guidance throughout the healthcare journey.
Collaborated with other members of the healthcare team to ensure coordinated and comprehensive care.
Developed and implemented individualized care plans based on each patient's unique needs.
Served as a resource for patients and families seeking information about health and healthcare.
Participated in quality improvement initiatives to help continuously improve the delivery of patient care.
Preparing and facilitating regular health education sessions for patients at the clinics in coordination with the clinic staff.
Knowledge of organizational policies, regulations, and procedures to administer patient care.
Skilled in preparing and maintaining records, writing reports, and responding to both oral and written inquiries.
Registered Nurse
Al-Amal Maternity Hospital
Amman
01.2013 - 01.2017
Maintain the highest possible standard of client care by adhering to the hospital standard treatment protocols and guidelines.
Provide a quality of care for the patient admitted for induction and patient admitted for augmentation of labor.
Provide a patient close monitoring on the Fetal Heart Rate and Contractions intensity, duration and regularity.
Administer Oxytocin as Dr order and observe any fetal distress during administration.
Identify obstetric complications and institute appropriate and timely interventions.
Effective monitoring and evaluation of patients admitted in the maternity ward.
Administer medication and perform medical procedures within prevailing Hospital guidelines and protocols.
Ensure an outstanding client experience.
Provide a Counselling and prepare mothers for labor, childbirth and postpartum.
Monitor and manage pregnant mothers during labor and childbirth and ensure timely intervention in case of emergency.
Provide care for mothers and new-born after birth.
Educate and support patients in the initiation of the breast feeding and proper feeding positions.
Ensure proper documentation in patient medical records.
Educate and support mothers in breastfeeding and caring for newborns.
Providing a post-operative care for patients includes monitored vital signs, checking any sign of bleeding, provide a uterine message and early ambulation.
Follow through investigations and procedures ordered by doctors during ward rounds.
Education
Bachelor Of Nursing - Nursing
University Of Jordan
Amman
06.2013
Skills
Strong communication skills
Ability to work under pressure
Time management
Comprehensive knowledge of healthcare practices
Knowledge of legal aspects
Effective training skills
Ability to develop educational workshops
Training facilitation
Compliance standards
Quality assurance
Critical thinking
Personal Information
Date of Birth: 02/27/90
Nationality: JORDANIAN
Languages
English
Arabic, Native
English, Intermediate
Languages
Arabic
Native
Native
English
Upper Intermediate (B2)
B2
References
References available upon request.
Courses
Total Quality Management Diploma-Jordanian Experts Academy
TOT Training-Talal Abu Ghazaleh Organization
Family Planning Supply System-Ministry of Health
TOT Family Planning Supply System-Ministry of Health
Basic Life Support-Institute for Family Health
Psychological First Aid Post-Rape Exposure-Institute for Family Health
Etiquette for Providing Care for Disability Patients-Institute for Family Health
Assessment of High-Risk Pregnancy-Health Care Accreditation Center
Human Rights-Institute for Family Health
Psychological First Aid Post-Rape Exposure: Institute for Family Health."