Ahmad Shabaro

The responsibility for this job gets customer Support for his asking and problem, configuration routers and repeater, troubleshooting problem, have a lot of experience with customer support and network fundamental.

• Increased efficiency with comprehensive knowledge of company products and services, allowing for quick issue resolution.
• Monitored system performance to identify potential issues.
• Diagnosed and troubleshot hardware, software and network issues.
• Managed high levels of call flow and responded to technical support needs.

• Conducted security audits to identify vulnerabilities.
• Reduced vulnerabilities by performing thorough penetration testing on a regular basis.
• Collaborated with IT teams to ensure seamless integration of security measures into existing infrastructure.
• Enhanced system protection by designing and deploying intrusion detection systems.

• Assisted team members in completing large-scale projects, meeting tight deadlines with accurate data entry.
• Ensured seamless communication between departments by accurately entering relevant information into shared databases.
• Enhanced data accuracy by implementing efficient data entry techniques and double-checking entered information.