Ahmad Hannon

This business operates as a licensed and active automobile dealership, with a focus on sourcing, purchasing, and reselling vehicles across the United States through partnerships with major auto auctions and floor plan financing providers. The company is built on industry expertise, strong vendor relationships, and a commitment to compliance with all U.S. Dealership regulations, including titles, registrations, and shipping logistics.

With a strategic approach to operations and growth, the dealership has achieved sustainable performance and expansion in a highly competitive automotive market.

Key Accomplishments and Operational Highlights:

• Built strong, productive relationships with industry partners, auction platforms, and even competitors to support strategic goals and market positioning.
• Actively manages vehicle acquisition from top U.S. Auto auctions (e.g., Manheim, Copart, IAAI, and others auctioning in the U.S.) leverage knowledge of vehicle history reports (Carfax, NMVTIS, AutoCheck) to ensure accurate purchasing decisions.
• Successfully obtained and managed floor plan lines of credit, optimizing cash flow, and maintaining an agile, rotating inventory.
• Ensures full legal and regulatory compliance across state lines, including dealer licensing, vehicle registration, and titling.
• Developed and implemented dispute resolution strategies, enhancing customer satisfaction and service quality.
• Managed and motivated employees by creating an engaging work environment focused on productivity and continuous learning.
• Built high-performing teams through recruitment, training, and mentoring, fostering internal leadership growth.
• Oversaw financial management and budgeting to ensure strong profitability while reinvesting in technology, infrastructure, and operational improvements.
• Improved workflow efficiencies by identifying bottlenecks and implementing process improvements, reducing costs, and delivery times.
• Strengthened the company’s technology infrastructure in collaboration with IT to improve data security and operational effectiveness.
• Gathered and implemented customer feedback to guide service improvements and strategic planning.
• Developed a comprehensive risk management plan to minimize business disruptions and ensure continuity.
• Established a strong company culture based on collaboration, safety, and performance accountability.

This dealership continues to expand its reach and reputation by maintaining high standards, staying ahead of regulatory requirements, and delivering exceptional service to both retail and wholesale clients.

• Company Overview: Limousine services and transportation solutions
• Developed key operational initiatives to drive and maintain substantial business growth.
• Drove profitability with thorough financial analysis and strategic decision-making.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Established new revenue streams by identifying market opportunities and launching innovative products or services.
• Developed a high-performance executive team for improved productivity and efficiency.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.
• Streamlined business processes, resulting in increased operational efficiency across all departments.
• Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
• Fostered strong relationships with industry partners to expand business opportunities.
• Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
• Achieved company growth by implementing strategic plans and streamlining operations.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
• Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
• Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
• Optimized supply chain operations for reduced costs and increased efficiency.
• Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Limousine services and transportation solutions

• Directed end-to-end trading operations in gold and silver, both physical and online, with a focus on maximizing profitability and market presence.
• Managed proprietary trading platforms developed in-house, ensuring seamless customer experience and real-time execution of trades.
• Established and maintained a strategic partnership with Abu Dhabi Commercial Bank (ADCB) to support liquidity, settlements, and financial operations.
• Utilized Bloomberg Terminal for live market analysis, pricing strategies, and decision-making on both spot and futures trades.
• Conducted high-value transactions in the physical bullion market, including sourcing from refineries and selling to institutional clients.
• Oversaw digital infrastructure integration to enable 24/7 trading, including live price feeds, automated hedging tools, and client interfaces.
• Ensured all trading activities complied with local and international regulations, implementing strong internal controls and KYC/AML standards.
• Led and trained a team of traders and analysts, achieving consistent growth in trade volumes and client base.
• Spearheaded risk management protocols, including real-time exposure monitoring and position limits, significantly reducing market and counterparty risk.
• Collaborated with IT and cybersecurity teams to develop robust controls safeguarding trading platforms against fraud and system breaches.
• Developed and executed algorithmic trading strategies tailored to market volatility, improving execution speed and profitability margins.
• Provided strategic input to senior leadership on commodity market trends, supporting broader investment decisions and business planning.
• Negotiated competitive spreads and transaction fees with banks and counterparties to optimize trade execution and cost-efficiency.
• Led regulatory reporting efforts, ensuring timely and accurate submission of transaction reports to relevant financial authorities.
• Played a key role in product development by introducing new bullion-linked investment offerings for high-net-worth and institutional clients.
• Facilitated internal audit and compliance reviews, maintaining a strong control environment and achieving zero non-compliance findings.

• Led the customer service department in a high-volume Forex trading firm, supporting clients across MT4, MT5, and Bloomberg platforms.
• Oversaw client onboarding, technical support, and trading-related inquiries for spot currencies, futures, CFDs, precious metals, and energy products.
• Collaborated closely with trading, risk, and IT departments to ensure seamless client experience and rapid resolution of platform or trade-related issues.
• Delivered multilingual customer support services 24/5, maintaining high satisfaction scores and ensuring service-level agreements (SLAs) were consistently met.
• Provided expert guidance to clients on trade execution, margin requirements, order types, and market analysis tools within MT4, MT5, and Bloomberg.
• Trained and managed a team of customer service agents, implementing KPIs and performance reviews to ensure quality and responsiveness.
• Worked closely with compliance to ensure all customer interactions adhered to regulatory standards, including KYC, AML, and dispute resolution procedures.
• Played a key role in client retention and account growth by delivering exceptional service and support to retail and institutional clients.
• Introduced and optimized a CRM system to streamline case tracking, reporting, and follow-ups, reducing response times by over 30%.
• Developed FAQs, training manuals, and internal knowledge bases, improving team efficiency and reducing escalations.
• Coordinated with platform providers and liquidity partners to troubleshoot trade execution discrepancies and system outages.
• Monitored customer feedback and analytics to identify service trends, leading to targeted improvements in support workflows.
• Participated in regulatory audits and internal assessments, demonstrating adherence to operational standards and compliance practices.
• Championed client education by hosting webinars and walkthroughs on platform features, market insights, and trading best practices.

• Managed the full lifecycle of derivative products across forex, commodities (metals & energy), indices, and CFDs, ensuring accurate pricing, risk control, and execution.
• Developed and implemented hedging strategies using spot, futures, and options to mitigate exposure and optimize profitability.
• Analyzed global market movements and macroeconomic indicators via Bloomberg Terminal to inform pricing models and trading strategies.
• Monitored client positions, margin requirements, and liquidity across MT4 and MT5 platforms to manage exposure and prevent risk breaches.
• Worked closely with liquidity providers and financial partners to ensure competitive spreads and deep market access for clients.
• Led the structuring and continuous improvement of derivative products offered to both retail and institutional clients.
• Collaborated with IT, compliance, and risk teams to maintain platform stability, adhere to regulatory requirements, and enhance trade execution.
• Provided daily and weekly reports on derivative desk performance, market trends, and risk metrics to senior management.
• Automated key pricing and risk monitoring tools using Excel VBA and API integrations, increasing desk efficiency and reducing manual errors.
• Designed and tested new derivative instruments tailored to client demand and market volatility, leading to expanded product offerings.
• Participated in strategic planning sessions to align derivatives desk goals with broader firm-level trading and risk management objectives.
• Established stress-testing and scenario analysis frameworks to evaluate product resilience under volatile market conditions.
• Led cross-training initiatives between trading and risk teams to foster better coordination and faster response to market events.
• Maintained oversight of trade reconciliation processes to ensure accuracy in trade capture, P&L attribution, and clearing.