Ahmad Ali
Amman
Summary
Experienced with coffee brewing techniques, customer service, and maintaining cleanliness. Utilizes expertise in creating welcoming atmosphere and preparing high-quality beverages. Knowledge of teamwork and adaptability in fast-paced environment.
Overview
2
2
Languages
Work History
Junior Barista
2025.06 - 2025.07
- Participated in ongoing training sessions to continually improve skill set and knowledge of industry trends.
- Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
Customer Service Officer
2025.01 - 2025.05
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- I worked in my brother's coffee shop in Chicago.
Education
Twjihi Degree - Camputer Scinece
Modern Arab Academy Schools
Amman 2001.04 -
Skills
Espresso preparation
Order taking
Cleanliness
Product upselling
Timeline
Junior Barista
2025.06 - 2025.07
Customer Service Officer
2025.01 - 2025.05
Twjihi Degree - Camputer Scinece
Modern Arab Academy Schools
2001.04 -