Summary
Overview
Work History
Education
Skills
Timeline
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Ahmad Ali

Amman

Summary

Experienced with coffee brewing techniques, customer service, and maintaining cleanliness. Utilizes expertise in creating welcoming atmosphere and preparing high-quality beverages. Knowledge of teamwork and adaptability in fast-paced environment.

Overview

2
2
Languages

Work History

Junior Barista

06.2025 - 07.2025
  • Participated in ongoing training sessions to continually improve skill set and knowledge of industry trends.
  • Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.

Customer Service Officer

01.2025 - 05.2025
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • I worked in my brother's coffee shop in Chicago.

Education

Twjihi Degree - Camputer Scinece

Modern Arab Academy Schools
Amman
04.2001 -

Skills

    Espresso preparation

    Order taking

    Cleanliness

    Product upselling

Timeline

Junior Barista

06.2025 - 07.2025

Customer Service Officer

01.2025 - 05.2025

Twjihi Degree - Camputer Scinece

Modern Arab Academy Schools
04.2001 -

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Ahmad Ali