Abdullah AL-Maaitah
IT Solutions Sales Specialist
Amman
Summary
A driven and adaptable professional with a solid foundation in backend development through an internship at Patron Technologies, where I gained hands-on experience working with NestJS, PostgreSQL, and RESTful APIs. In addition, I bring strong interpersonal and communication skills developed through my role as a Sales Specialist, where I successfully built customer relationships and managed telemarketing and customer service operations. My ability to balance technical expertise with business acumen has allowed me to thrive in cross-functional teams and customer-focused environments. I am eager to leverage my growing technical skills alongside my business experience to contribute effectively to any organization, continuously learning and advancing in both the technology and business sectors.
Overview
2
2
years of professional experience
Work History
Intern – Backend Developer
Patron Technology
Amman
11.2024 - 05.2025
- Developed and maintained backend features using the NestJS framework in a microservices architecture.
- Designed and managed relational databases using PostgreSQL, ensuring data consistency and performance.
- Built and integrated RESTful APIs to support frontend and mobile applications.
- Actively participated in Agile development, attending sprint planning and refinement meetings to align with project goals and timelines.
Coordinator of Relations With Libyan Delegation
Luminus Technical University College
Amman, Jordan
05.2024 - 05.2024
- Served as the main point of contact and relationship member for the Libyan Delegation from Libya’s National Oil Corporation enrolled in professional training programs.
- Coordinated and secured suitable hotel accommodations to ensure the comfort and satisfaction of the delegation during their stay in Jordan.
- Developed and maintained strong interpersonal relationships to support a positive and respectful cross-cultural exchange.
- Oversaw the delegation’s learning progress, ensuring they fully benefited from the courses provided by the university.
- Managed and facilitated all daily activities, schedules, and logistical needs for the delegation.
- Organized cultural and recreational trips across Jordan to enrich the delegation’s overall experience.
Sales Specialist, Telemarketing, Customer Service
Luminus Technical University College
Amman
09.2023 - 03.2024
- Followed up with customers after completed sales to assess satisfaction.
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about our learning programs.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Developed custom proposals for high-value prospects, successfully closing major deals.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
- Built strong client relationships through consistent communication and effective problemsolving.
Education
Pearson BTEC Level 5 Certificate - Software Engineering
Luminus Technical University College
Amman 04.2001 -
Skills
- Sales & Marketing: Strong background in sales strategy, telemarketing, and customer relationship management (CRM)
- Customer Service: Exceptional skills in managing customer expectations and providing excellent support in both technical and non-technical contexts
- Negotiation: Ability to negotiate deals and communicate effectively with clients, stakeholders, and teams
- Relationship Building: Proven experience in building long-term, trust-based relationships with clients and partners
- Business Communication: Strong verbal and written communication skills, especially in cross-cultural environments (working with international delegations)
- Time Management: Experience in managing multiple tasks efficiently while adhering to deadlines
- CRM Tools
- Microsoft 365 Suite
Timeline
Intern – Backend Developer
Patron Technology
11.2024 - 05.2025
Coordinator of Relations With Libyan Delegation
Luminus Technical University College
05.2024 - 05.2024
Sales Specialist, Telemarketing, Customer Service
Luminus Technical University College
09.2023 - 03.2024
Pearson BTEC Level 5 Certificate - Software Engineering
Luminus Technical University College
04.2001 -