Summary
Overview
Work History
Education
Skills
Timeline
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Abdullah AL-Maaitah

IT Solutions Sales Specialist
Amman

Summary

A driven and adaptable professional with a solid foundation in backend development through an internship at Patron Technologies, where I gained hands-on experience working with NestJS, PostgreSQL, and RESTful APIs. In addition, I bring strong interpersonal and communication skills developed through my role as a Sales Specialist, where I successfully built customer relationships and managed telemarketing and customer service operations. My ability to balance technical expertise with business acumen has allowed me to thrive in cross-functional teams and customer-focused environments. I am eager to leverage my growing technical skills alongside my business experience to contribute effectively to any organization, continuously learning and advancing in both the technology and business sectors.

Overview

2
2
years of professional experience

Work History

Intern – Backend Developer

Patron Technology
11.2024 - 05.2025
  • Developed and maintained backend features using the NestJS framework in a microservices architecture.
  • Designed and managed relational databases using PostgreSQL, ensuring data consistency and performance.
  • Built and integrated RESTful APIs to support frontend and mobile applications.
  • Actively participated in Agile development, attending sprint planning and refinement meetings to align with project goals and timelines.

Coordinator of Relations With Libyan Delegation

Luminus Technical University College
05.2024 - 05.2024
  • Served as the main point of contact and relationship member for the Libyan Delegation from Libya’s National Oil Corporation enrolled in professional training programs.
  • Coordinated and secured suitable hotel accommodations to ensure the comfort and satisfaction of the delegation during their stay in Jordan.
  • Developed and maintained strong interpersonal relationships to support a positive and respectful cross-cultural exchange.
  • Oversaw the delegation’s learning progress, ensuring they fully benefited from the courses provided by the university.
  • Managed and facilitated all daily activities, schedules, and logistical needs for the delegation.
  • Organized cultural and recreational trips across Jordan to enrich the delegation’s overall experience.

Sales Specialist, Telemarketing, Customer Service

Luminus Technical University College
09.2023 - 03.2024
  • Followed up with customers after completed sales to assess satisfaction.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Educated customers about our learning programs.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Developed custom proposals for high-value prospects, successfully closing major deals.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
  • Coached junior sales team members on best practices, contributing to their professional development and overall success.
  • Built strong client relationships through consistent communication and effective problemsolving.

Education

Pearson BTEC Level 5 Certificate - Software Engineering

Luminus Technical University College
Amman
04.2001 -

Skills

  • Sales & Marketing: Strong background in sales strategy, telemarketing, and customer relationship management (CRM)
  • Customer Service: Exceptional skills in managing customer expectations and providing excellent support in both technical and non-technical contexts
  • Negotiation: Ability to negotiate deals and communicate effectively with clients, stakeholders, and teams
  • Relationship Building: Proven experience in building long-term, trust-based relationships with clients and partners
  • Business Communication: Strong verbal and written communication skills, especially in cross-cultural environments (working with international delegations)
  • Time Management: Experience in managing multiple tasks efficiently while adhering to deadlines
  • CRM Tools
  • Microsoft 365 Suite

Timeline

Intern – Backend Developer

Patron Technology
11.2024 - 05.2025

Coordinator of Relations With Libyan Delegation

Luminus Technical University College
05.2024 - 05.2024

Sales Specialist, Telemarketing, Customer Service

Luminus Technical University College
09.2023 - 03.2024

Pearson BTEC Level 5 Certificate - Software Engineering

Luminus Technical University College
04.2001 -
Abdullah AL-MaaitahIT Solutions Sales Specialist