Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ABDALLAH IDAIS

Amman

Summary

Dynamic sales professional and astute business owner with a proven track record at Jack & Jones. Skilled in customer relations, strategic decision-making, and operations management, I excel in fast-paced environments and consistently optimize processes to drive client satisfaction and repeat business. With expertise in competitive analysis and financial management, I leverage emerging trends and technologies to foster growth, innovation, and achieve sales objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Representative

Family Business
01.2022 - Current
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Assistant Retail Store Manager

Jack & Jones
06.2021 - 12.2021
  • Optimized store displays and appearance via strategic merchandising.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

Higher National Diploma (HND Level 5) - Business Management

LUMIUS TECHNICAL UNIVERSITY COLLEGE
Queen Alia, Airport Road , Amman 11118
02-2025

Skills

  • Product and service knowledge
  • Customer relations
  • Time management
  • Customer needs assessment
  • Strategic Decision-making
  • Operations management
  • Strategic planning

Certification

  • BRITISH COUNCIL Common European Framework of Reference for Languages B1


  • Certificate of Sporting Excellence at Directorate Level

Languages

Arabic
Advanced (C1)
English
Intermediate (B1)

Timeline

Sales Representative

Family Business
01.2022 - Current

Assistant Retail Store Manager

Jack & Jones
06.2021 - 12.2021

Higher National Diploma (HND Level 5) - Business Management

LUMIUS TECHNICAL UNIVERSITY COLLEGE

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ABDALLAH IDAIS