Davit Asryan
Yerevan
Overview
12
12
years of professional experience
Work History
Branch Director
Yeremyan Projects
Yerevan
03.2023 - Current
- Developed and implemented strategies to drive branch growth and profitability.
- Conducted regular performance reviews for staff, providing feedback and guidance on areas of improvement.
- Monitored competition in the marketplace, analyzing trends and making recommendations accordingly.
- Implemented policies and procedures designed to improve operational efficiency.
- Coordinated with corporate office regarding budgeting, staffing, inventory management.
- Resolved customer complaints promptly by investigating issues thoroughly and taking corrective action.
- Evaluated customer feedback surveys regularly in order to assess customer satisfaction levels.
Deputy Branch Director
Yeremyan Projects
Yerevan
11.2021 - 11.2022
- Coordinated daily restaurant management operations.
- Responded efficiently and accurately to restaurant customer complaints.
- Regularly reviewed product quality and research new vendors.
- Appraised staff performance and provided feedback to improve productivity.
- Made improvements to the running of the business and developing the restaurant.
Branch Manager
Yeremyan Projects
Yerevan
03.2020 - 11.2021
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
Director
Burger King Arm.
Yerevan
05.2017 - 02.2020
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Identified opportunities for improvement in operational performance metrics.
- Developed policies and procedures to ensure compliance with corporate standards.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Supermarket Manager
Maxes LTD
Yerevan, Armenia
05.2013 - 09.2013
- Directed daily operations, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
Department Storemanager
Star Divide LTD
Yerevan
11.2012 - 04.2013
- Managed store operations including sales, customer service, inventory control and compliance with company policies.
- Developed and implemented strategies to increase store profitability and reduce costs.
- Ensured that all merchandise was properly displayed and stocked according to company guidelines.
- Conducted regular meetings with staff to discuss progress towards goals and provide feedback on performance.
- Reviewed customer complaints and took corrective action when necessary.
Education
Master of Science - Public Administration
Yerevan State University
Yerevan, Armenia06-2015
Bachelor of Science - Public Administration
Yerevan State University
Yerevan, Armenia06-2013
Skills
- Employee Development
- Relationship building and management
- Performance Reviews
- Customer Support
- Operations Management
- Team supervision and oversight
- Sales Development
- Coaching and Mentoring
- Decision-Making
- Work Prioritization
- Branch Operations Management
- Process Improvement
- Business development expertise
- Risk Mitigation
- Market Research
Languages
Armenian
First Language
Russian
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Timeline
Branch Director
Yeremyan Projects
03.2023 - Current
Deputy Branch Director
Yeremyan Projects
11.2021 - 11.2022
Branch Manager
Yeremyan Projects
03.2020 - 11.2021
Director
Burger King Arm.
05.2017 - 02.2020
Supermarket Manager
Maxes LTD
05.2013 - 09.2013
Department Storemanager
Star Divide LTD
11.2012 - 04.2013
Master of Science - Public Administration
Yerevan State University
Bachelor of Science - Public Administration
Yerevan State University