Yusef Shasha'a
Sales Executive
Amman
Summary
With my personal skills and abilities, I would like to join a major challenging job to develop my work carrier, I would like to interact with lots of people, and work as a self-motivated person to bring a major change in the organization by implementing innovative ideas and techniques.
Independent, ability to work under pressure, problem solving, excellent time management, ability to meet deadlines accurately, strict and proper appreciation and decision-making, structured carefully and scheme, able to manage and exploit the available resources, direct method and open, Hooded, confident, enthusiastic, committed, sincere, honest.
Overview
10
10
years of professional experience
Work History
Sales Executive
Seven Seas Logistics
10.2023 - Current
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs requirements.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
Sale Representative
OSN Company
9 2017 - 8 2018
- Serves customers by calling and meeting
- Services existing accounts, obtains orders, and establishes new accounts
- Adjusts content of sales presentations
- Focusing on sales by studying existing and potential customers
- Submits orders to purchasing department
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses
- Monitors competition by gathering current marketplace information on pricing
- Recommends changes in products, service, and policy by evaluating results and competitive developments
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
- Maintains professional and technical knowledge by attending educational workshops
- Provides historical records by maintaining records on area and customer sales
- Contributes to team effort by accomplishing related results as needed.
Customer Support Administers
Kuwait Concierge Company
04.2015 - 10.2015
- Handled incoming calls from customers, responding to inquiries, resolving problems and correcting policy errors
- Provided quotes and executed online policy changes for auto, home and excess liability
- Used consultative selling techniques to provide leads for telesales personnel
- Response to customer requests via phone, email, mail, or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders.
Car Salesman
Beirut Star Car Sales Company
04.2014 - 04.2015
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase
- Researched new automotive releases to maintain knowledge on new products and trends
- Informed customers on associated dealer services and products such as extended warranties.
Education
Bachelor of Business in Marketing -
Limkokwing University of Malaysia
Bachelor of Business Administration - undefined
American university of Kuwait
International Academy of Kuwait (IAK) - English Private School - Business Section - undefined
MBA - Marketing And IA
UOC
Malaysia 04.2001 -
Skills
Willing to travel and relocate
Willing to start distance learning
Fast learning capabilities
Work as co-active team member
Willing to adjust to any new life
Exceptionally energetic and enthusiastic person
Strong social and analytical communication skills
Proven ability in conducting presentation and business analysis
Excellent of using computer applications
Excellent of using internet & Emails
Conduct online academic research
Fluent in English and Arabic, reading, writing and speaking
Business Networking
Business development and planning
Professional Networking
Personal Info
1995, Jordan
Awards
- Received several recognitions International Academy of Kuwait (IAK) during the graduation program.
- Graduated with excellent grade.
- Achieved Certificate in English program from American university of Kuwait.
Timeline
Sales Executive
Seven Seas Logistics
10.2023 - Current
Customer Support Administers
Kuwait Concierge Company
04.2015 - 10.2015
Car Salesman
Beirut Star Car Sales Company
04.2014 - 04.2015
MBA - Marketing And IA
UOC
04.2001 -
Sale Representative
OSN Company
9 2017 - 8 2018
Bachelor of Business in Marketing -
Limkokwing University of Malaysia
Bachelor of Business Administration - undefined
American university of Kuwait
International Academy of Kuwait (IAK) - English Private School - Business Section - undefined
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